Deposit & booking hold
A deposit is required to reserve your date. The deposit secures the photographer and is applied to the final invoice.
Client cancellations
Cancellations by the client are subject to the deposit being non-refundable. Cancellations within shorter notice windows (specified in your package) may incur additional fees up to the full session price.
Rescheduling
Reschedules are allowed subject to availability. Requests made with at least 14 days' notice are generally accommodated without fee. Short-notice reschedules may require an additional charge.
No-shows & late starts
If the client fails to appear or causes a late start that reduces the agreed shoot time, additional fees may apply or the session may be treated as cancelled with no refund.
Photographer cancellations
If CandidKlix must cancel (illness, equipment failure, emergency), we will offer an alternate date or a full refund of fees paid.
Force majeure
We are not liable for cancellations caused by events beyond control (severe weather, natural disasters, government restrictions). In such cases we will attempt to reschedule or issue a refund as appropriate.
Refunds & credits
Refunds are processed to the original payment method where possible. Credits for future services may be offered at management's discretion in lieu of refunds.
Contact
Questions about cancellations or refunds:
CandidKlixEmail: hello@candidklix.example
Phone: +91 12345 67890